Helping you find your new home

Our primary aim when you contact us is to meet your exact rental requirements as quickly and as satisfactorily as possible.

We will endeavour to match your budget and requirements with a property of a compatible specification. After discussing your requirements with you, we will arrange for you to view all the properties we trust will meet with your criteria. Our friendly knowledgeable staff will accompany you on all viewings to answer your questions and help you find a new home with as little stress as possible.

Once we have found you a suitable property a dedicated member of staff will help to discuss your contract with the landlord and to oversee the referencing process so that everything right down to your contract sign and move in goes as smoothly as possible.

So give us a call or register online now.

Listed below are some of the Frequently Asked Questions we find tenants normally look to ask.

• Do I have to pay any fees/deposits up front?
  Once you have found a property you would like to reserve, you will need to pay the deposit to our client account (usually the equivalent of 1 month's rent). We then require the first month's rent at the outset of the tenancy period in cleared funds.
• Do I have to supply references etc?
  You will need to complete an Application Form (click here to download a PDF of the Application form) from which we will take information including addresses/contacts of the following; Bank or building society, employer, previous landlords and for some your solicitor and/or accountant. These are so we can write to confirm your ability to meet the rental commitment.
• What is a tenancy agreement?
  It is a legally binding document between you and the landlord, applicable only to you and the property you are renting that states the amount of rent, the length of the tenancy, your rights and responsibilities.
• What are my responsibilities?
  These should be clearly set out in your tenancy agreement, which you should read carefully before you sign. In general, tenants are required to keep the property in good condition and pay rent by the monthly due date.
• How long does it all take before I can move in?
  Capricorn Properties expect to take approx 1-2 weeks to take up and confirm references, process payments, prepare the property, compile an inventory and arrange the transfer of utility accounts into your name. Should your needs require a faster turnaround your application can be prioritised accordingly.
• How long is a typical let?
  The standard tenancy agreement that most of you are familiar with is for a fixed term, generally twelve months. Neither party may terminate this lease prematurely unless a breach of conditions has occurred.
• What happens if I want to stay on or leave early?
  Tenancies are frequently renewed and we normally agree the terms for the renewal at the beginning and include them in the tenancy agreement. If you're likely to leave before the end of the original term agreed, you must negotiate break clauses to be written into the agreement. If not, you will remain responsible for the rent until the end of the term agreed, unless a new and satisfactory tenant can be found usually at your expense.
• What else do I have to pay for?
  The tenant pays the utility bills such as gas, electricity, telephone, cable TV, internet and TV licence during the course of the tenancy.
• What must I do at the end of a tenancy?
  Ensure you fulfil your obligations stated in the tenancy agreement to leave the property in the condition it was in at the start, or deductions will be made from your deposit. These will include thorough cleaning of all kitchen appliances and floor coverings. Particular attention should be given to clause 3.9 of the Tenancy Agreement.
• How do I get my deposit back?
  After an inventory check and condition inspection, provided there are no missing items or damage, your deposit will be returned by your landlord shortly after you leave the property. You cannot set your deposit against any rent payment due.
• Who has been holding my deposit?
  Capricorn Properties will have forwarded your deposit to the landlord. The deposit will be returned to you by your landlord at the end of your tenancy agreement - or apportioned to the landlord if anything is missing or damaged.