If you find that you have no cold water during cold weather, unfortunately this usually means your pipes have frozen. At this point, as there is nothing that can be done until the weather improves, you should locate your stopcock and turn off the water supply. If you do not know where your stopcock is please contact a neighbour, call Capricorn Properties or the emergency numbers (if the office is closed) as they may be able to suggest places it could be located. Finding the stopcock is vital as there is a possibility that when the pipes defrost there could be flooding, not only in your home, but in the property below (if you live on the first floor or above).
If you find that one of your pipes have burst please:
- 1.Turn off the water supply at the main stopcock, the electricity supply at the mains and the water heater.
- 2.Turn on all the taps to drain your system. If you can, collect the water in the bath for washing and flushing the toilet.
- 3.Warn your neighbours in case it affects them.
- 4.Phone Capricorn Properties (or the emergency contractor if it happens outside office hours).
Preventing condensation
Condensation is a problem at this time of year when warm moist air (eg steam) comes into contact with either a cold surface or air. It is a problem particularly in homes where warm air moves from warm rooms into colder areas which may not have been heated. The following are things to remember to prevent condensation:
